In its relations with stakeholders, Vnesheconombank recurs to various instruments that seek both to raise the public awareness about Vnesheconombank’s operations, and build a dialogue with specific groups of stakeholders.
Involvement in the activities of committees, commissions, and working groups set up by federal public authorities
The government fully uses Vnesheconombank’s expert capabilities in building its policies, including expert appraisal of draft laws and building sectoral and regional development strategies to the extent covering Vnesheconombank’s priorities.
Involvement in the activities of public authorities of constituent entities of the Russian Federation and local authorities
Employees of Vnesheconombank and its representative offices in the Russian Federation take part in the work of investment committees, investment boards and other deliberative agencies of regional authorities on a regular basis, thus helping to promptly coordinate joint support to the most important initiatives that require investments by Vnesheconombank and the Group’s entities. To intensify the relations and accelerate the decision making process, Vnesheconombank holds extended working meetings in the form of video conferences involving representatives of executive authorities of constituent entities of the Russian Federation and initiators of investment projects.
Domestic and international events initiated by and involving Vnesheconombank
Vnesheconombank initiates and participates in the organisation of international and domestic forums that meet to work out harmonised positions on further development of relations aligned with the objectives of the sustainable social and economic development of Russia.
Participation in international forums
Vnesheconombank’s management bodies regularly participate in highest-level international forums that discuss potential long-term relations between Russian and international public and financial institutions. The arrangements reached at such events underlie the agreements that seek to achieve Vnesheconombank’s strategic objectives and attract foreign investment to Russia.
To inform a wider range of stakeholders on Vnesheconombank’s operations, the Bank’s press service consistently holds press conferences and briefings involving the Bank’s management and leading Russian and foreign mass media. The relations with regional media are maintained via Vnesheconombank’s representative offices in Russia. In 2013, Vnesheconombank’s activities were extensively covered in the Development Projects programme on Russia-24 TV channel.
The corporate web-site is a key tool used by the Bank to raise awareness of a wider stakeholder universe about the Bank’s operating highlights, and a source of information targeting the Bank’s potential borrowers, including investment application forms, guidelines on how to prepare business plans, financial models, etc.
Publication of annual and non-financial reports
The key financials of Vnesheconombank and the Group’s sustainability performance data are disclosed in annual and non-financial reports that are published on Vnesheconombank’s official web-site in Russian and in English.
The phone number of Vnesheconombank’s Call Centre is (495) 721-18-63.Call Centre
The Call Centre is a permanent feedback channel targeting a wide range of the Bank’s stakeholders. The analysis of calls serves to prepare an annual research report that is used to raise the quality of stakeholder engagement.
Vnesheconombank’s Intranet portal is the key channel used to inform its employees of the key events in the corporate life of the Bank and for feedback between employees and the management. The portal publishes the Bank’s news on a regular basis and runs employee surveys. In 2013, the portal launched a new feedback option (which can be used by employees to put their questions to the top management) and a FAQ section.